Services/information/terms of payment

OUR SERVICES

We also meet the most demanding requirements with a range of numerous services.

Your satisfaction is always our top priority.

All important services

from a single source.

  • We keep in touch with you, from order acceptance to delivery
  • Documentation upon collection and delivery by means of photos and delivery note
  • Safe transport (goods delivery & goods delivery)
  • Delivery times 1 - 2 weeks
  • including packaging & material
  • Correspondence language: German, English, French
  • Solutions for business and private customers at moderate fixed prices



Terms of payment of the transport invoice


- PayPal

- Cash payment

- Transfer






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What is the basic procedure?



So that we can send you an offer, we always need a photo, the dimensions, an approximate weight,

the pickup and destination of your goods.


If you have successfully bought your object of desire in the auction house, we also need the corresponding auction invoice.


The offer is calculated on the basis of the following factors:

Insured value of the goods, distance, fragility, size of the packaging, packing volume of the item to be transported.


After the order confirmation we need all contact details including telephone numbers, email and addresses.


The complete tour planning is always on the Saturday of the previous week for the following week.

We create the delivery notes and all other necessary papers.


You will be informed in writing (by SMS or e-mail) in good time directly from our office about the pick-up and delivery date.

In this step, you will also be asked to confirm the appointment.


The employee gets an idea of the item to be transported and records its current condition. He takes a few photos and writes something down on the delivery note if necessary. The delivery note is signed by the customer and the employee.


All of our employees have professional experience and know how to pack works of art and/or antiques.


The goods are loaded professionally.

.

When your goods arrive at the place of delivery, they will be handed over against a signature.


It is briefly photographed again at the delivery point upon delivery and the corresponding delivery note is archived in the office.

Are you interested in our services?

We are always there for you!

In order to be able to offer you the perfect solution, we need precise information about your requirements. Tell us what you are looking for and you will receive the best possible support.

request a quote
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